Legal Information

Our Privacy Policy

For more information regarding True Bearing Neuropsychology's collection of personal information and data storage protocols, please refer to our Privacy Policy. Clients engaging in services provided by True Bearing Neuropsychology will be required to understand and agree to an Informed Consent Form. Click below for the Australian Psychological Society (APS) Charter for Clients which outlines clients' rights and expectations of a registered Psychologist.

Acceptance of Terms of Use

By using this website, you agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to systems

  • Interfere with website functionality

We may suspend or restrict access for misuse.

To the extent permitted by law:

  • We are not liable for indirect or consequential loss

  • Our liability is limited to the cost of the services provided

Nothing in these Terms excludes rights under the Australian Consumer Law.

What information do we collect on our website?

The privacy of our website users is our priority and thus we do not collect any personal information about visitors except where you have specifically provided that information to us. You must obtain consent from any third party whose information you provide to this website.

This website uses cookies and similar technologies to support its operation and improve user experience.

Cookies are small text files stored on your device when you visit a website. We use only essential and functional cookies, which may include:

  • Enabling core website functionality

  • Maintaining website security

  • Supporting page navigation and performance

  • Remembering basic preferences (e.g., form inputs or session settings)

We do not use cookies for advertising, remarketing, or behavioural profiling, and we do not intentionally collect personally identifiable information through cookies.

We may use privacy-focused analytics tools such as Google Analytics to understand how visitors use our website.

  • Data is collected in an aggregated and de-identified form solely to improve website performance and usability

  • IP anonymisation is enabled (where available)

  • No advertising features (such as remarketing or demographic profiling) are used

While analytics providers may process data on our behalf, we take reasonable steps to ensure that such services are configured to minimise the collection of personal information.

You can control or disable cookies through your browser settings. You may also opt out of Google Analytics tracking using browser-based tools provided by Google.

Please note that disabling cookies may affect the functionality of parts of this website.

Do you share information with third parties?

We will not disclose any personally identifiable information to any third party without your approval. On occasions it may become necessary to release personal information, including if we are required to do so to satisfy a legal obligation.

Intellectual Property

True Bearing Neuropsychology and the logo are registered trademarks. The content of this website is the intellectual property of True Bearing Neuropsychology Pty Ltd and cannot be copied, replicated or distributed without permission.

Accuracy of Information

Information on this website is general in nature and:

  • Does not constitute medical or psychological advice

  • Should not replace individual clinical assessment

Third-Party Links and Associations

Our website may contain links to other sites that are not affiliated or associated with, or controlled by True Bearing Neuropsychology (such as links to mental health services). We therefore accept no liability for the privacy practices of these other sites nor their user experiences. This Privacy Policy applies only to those parts of our website within our control.

Changes to the Privacy Policy

We may make changes to the Privacy Policy over time as required by updated legal and ethical obligations. We reserve the right to make these changes at any time and will endeavour to advise users of these changes. Users are encouraged to check the Privacy Policy to stay up to date with any changes.